1. Data we collect
Depending on how you use the apps:
- Account: name, phone, e-mail, photo, and for drivers CPF, date of birth, documents (CNH, CRLV, criminal records), vehicle data and Pix key.
- Location: precise location to find the pickup, show nearby cars and follow the trip. Riders: only while the app is in use. Drivers: also in the background while online.
- Biometrics (selfie): drivers send a selfie compared to the licence photo to confirm identity. This is sensitive data, treated only for fraud prevention and the safety of the holder (art. 11, II, “g”).
- Audio (coming soon): if you turn on trip recording, the audio is encrypted on your phone and only sent to us if you attach it to a report. You can turn it off at any time.
- Trips and payments: routes, times, fares, method of payment, ratings and messages with support.
- Device and usage: device model, system, app version, IP address and access logs (kept for 6 months, Marco Civil da Internet, Law 12.965/2014).
2. Why we use it (legal bases)
To perform the contract (arrange and complete trips, payments, support); to comply with legal obligations (tax, consumer, transport and Marco Civil rules); legitimate interest (safety, fraud prevention, improving the service); safety of the holder (SOS, sharing, biometric check); and consent where required (marketing messages, optional audio recording).
3. Who we share it with
Only what is needed:
- the other party of the trip (first name, photo, rating, vehicle, live location during the trip);
- payment providers, maps and routing, messaging (SMS / WhatsApp) and cloud hosting, under contract;
- authorities, when required by law or court order, or in an emergency you trigger (SOS).
4. International transfer
Some providers keep data outside Brazil (for example cloud hosting). We use only providers with adequate protection and contractual clauses as allowed by the LGPD (art. 33).
5. How long we keep it
While your account is active and, after it is closed, only as long as the law requires: access logs for 6 months, tax and payment records for 5 years, and data needed to defend rights until the legal deadline. Driver selfies and document images are deleted or anonymised when no longer needed.
6. Your rights
Under the LGPD (art. 18) you can: confirm whether we treat your data; access it; correct it; ask for anonymisation, blocking or deletion of unnecessary data; portability; information about sharing; revoke consent; and oppose a treatment. You can also ask for a review of decisions taken only by automated means (art. 20), such as an automatic deactivation.
Use Profile › Privacy in the app or write to privacidade@uaicorrida.com.br. We answer within 15 days. You can also complain to the ANPD (Autoridade Nacional de Proteção de Dados).
7. Data Protection Officer (DPO)
Encarregado: [Encarregado(a) a nomear] · privacidade@uaicorrida.com.br
8. Security
Encryption in transit, restricted and logged access, separate environments and regular reviews. If an incident may cause relevant risk to you, we notify you and the ANPD.
9. Children
The apps are for people 18 or older. We do not knowingly collect data from children.
10. Changes
We will notify material changes in the app and on this page.