Safety comes first
Checks before the first trip, tools during the ride and people ready to help afterwards.
In an emergency
Call 190 (Military Police) or 192 (ambulance, SAMU). Then use the SOS button or the trip menu so our team can help too.
For riders
Verified drivers
Driving licence with EAR, vehicle document, criminal records and a selfie matched to the licence photo before the first trip.
Boarding PIN
You tell the driver a 4-digit code; the trip only starts when it matches. It can be always on or only at night.
Share your trip
A live link with the map, the car and the arrival time for whoever you choose. It can be automatic at night.
SOS 190
The SOS button calls 190 (Military Police) and sends your location and trip data to our safety team.
Women category
Women riders can ask for women drivers, where available.
Audio recordingComing soon
Encrypted audio of the trip, kept on your phone and only opened if you report a problem.
For drivers
Known riders
Riders sign in with a verified phone number and have a rating; you see the rating before accepting.
Route and stop alerts
The app warns our team about unusual stops or route changes.
SOS and support
The same SOS 190 button and a direct line to our team during the trip.
Audio recordingComing soon
Drivers can also record the trip audio, encrypted.
Good habits
- Check the plate, model and photo of the driver before getting in.
- Wait for your ride indoors when you can, and only board at the PIN.
- Sit in the back seat and use the seat belt.
- Share the trip with someone you trust, especially at night.
- Never pay outside the amount shown in the app.