1. Who we are
Uai Corrida is a technology platform of Connecting World, LLC that connects riders to independent drivers who offer private paid individual transport (Law 12.587/2012). We do not provide the transport ourselves.
2. Your account
You must be 18 or older, give true data and keep your phone number up to date. The account is personal; you are responsible for what happens in it. A minor may only ride when booked and accompanied according to the city rules.
3. Requesting a trip
The app shows the estimated fare before you confirm. It only changes if you change the destination, add stops or the route changes at your request. Waiting time beyond the free tolerance and tolls may be added, always shown in the app.
4. Payment
In cities where the fare is paid directly, you pay the driver by Pix, cash or the driver’s card machine; the driver is responsible for the receipt. Where in-app payment exists, the charge is made by our payment partner. Coupons and promotions are paid by Uai Corrida and follow their own rules.
5. Cancellations and fees
Cancelling before the driver is on the way is free. After the tolerance time or with the driver at the pickup point, a cancellation fee shown in the app may apply. No-shows may also generate the fee.
6. Conduct
Respect drivers and other riders. Discrimination, harassment, violence, damage to the vehicle, carrying illegal items or using the app for fraud lead to suspension and, when applicable, a report to the authorities. You are responsible for damage you cause.
7. Safety
Use the boarding PIN, the trip sharing and the SOS button. In an emergency call 190. Safety features do not replace public services.
8. Liability
We work so the platform is available and safe, but we do not guarantee there will always be a driver available. Within the limits of the Consumer Defence Code (Law 8.078/1990), we are not liable for acts of third parties, except where the law says otherwise.
9. Privacy
How we treat your data is in the Privacy policy, which is part of these terms.
10. Changes and law
We may update these terms and will notify you in the app at least 15 days before material changes. Brazilian law applies, and the rider’s home court is competent.
11. Contact
ajuda@uaicorrida.com.br · contato@uaicorrida.com.br